This Privacy Policy (the "Agreement") informs ("you" or "Client") how MyPayment Pte Ltd. ("we" or "us" or "Company") collects, processes, retains, and shares information provided to us for use on the website, online platform, or pages operated or owned by the Company or its affiliates (collectively "Company Websites"), or the MyPayment Payment Gateway ("Payment Gateway") to offer various payment services (the "Services").
The Company is committed to protecting the privacy rights of users, clients, and visitors. This Policy outlines your options regarding sharing your information on the Company Websites and Payment Gateway while using the Services provided by the Company.
Information We May Process
We may process data from the following types of users: - Visitors to Our Website - Merchants who sign up for our Payment Gateway services - MyPayment Wallet Holders using our crypto wallets
Information We Collect
- Visitors of the Website - Technical information, including IP address, browser type, device details, operating system, visited pages, features used, and access dates/times. - Email address (e.g., when subscribing to our blog). - Full name (e.g., when submitting a support request). - Merchants Using Our Services - Full name of the business and merchant. - Merchant email address (can be a business email ID). - Merchant website URL and IP address. - Business or merchant phone number. - This information may be used for risk management and compliance with applicable laws and regulations. - Additional data may be collected to combat fraud, illegal activities, or ensure legal compliance.
Use of Cookies
We may gather information about user activities on our websites through cookies. We do not allow third parties to use cookies on our websites. The collected information is not shared but may be used within our sites or services operated by us. Other parties are not allowed to track an individual’s online activities across different websites when using our services.
Purpose of Collecting Personal Information
The information we collect is used to: - Operate and improve our business and services. - Notify users of any updates. - Resolve disputes related to our services. - Protect our business and ensure compliance with laws. - Manage risks effectively.
Protection & Storage of Personal Information
We take the security of personal information seriously and implement administrative, technical, and physical safeguards. However, we cannot guarantee absolute security. While we do not share information with third parties, we may be required to disclose data under governmental or legal obligations.
Personal Data Protection Act
PayFero takes its responsibilities under the Personal Data Protection Act (PDPA) seriously. The PDPA governs the collection, use, disclosure, and care of personal data, whether stored electronically or non-electronically.
Personal Data Deletion
Right to be Forgotten – This right, also known as the "right to erasure," allows individuals to request the deletion of their personal information or prevent processing under specific circumstances.
Grievance or Support
For any complaints, concerns, or breaches regarding this policy, please contact us in writing or via email at support@payfero.com.